News

OTS 13 & Toon Chaos quality control issues

Please note this message is for any ordders containing OTS 13 holos or Toon Chaos holos.

 

Due to bad quality control by Konami for these sets, all holos have minor to rough edgewear on the back of the card!

 

Thank you

Postage delays experienced by Auspost

Due to COVID-19 there have been significant delays with items and delivery dates.

Effective immediately Express is no longer next day guarantee.

 

We have been advised of the following as a guide only by Auspost.

Express items 2-5 Business days

Registered items signature and no signature 5-15 Business days (we have noticed most items are delivered within 5-10 Business days currently.

Normal Post with no tracking 10-15 Business days.

 

Australia Post statement.

Important update to our services

At Australia Post, we’re working hard to deliver for our customers in these difficult times. We are however, experiencing significant delivery delays in our network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online.

These delays mean we are temporarily suspending the Express Post guarantee of next day delivery as we are unable to commit to this timeframe. Express Post is still available but parcels may not be delivered next business day every time.

We know you’re keener than ever to find out when you’ll receive your deliveries. You can track your delivery through parcel tracking, the chatbot and the MyPost App. We ask for your patience with our contact centre colleagues based here in Australia who are doing their best to keep up with the additional demand.

For all information about changes to service, up to date details on delays and impacts including any Post Office closures, please visit our website.

Preorder Price Guarantee

Hey all!

 

So we had a couple of people asking how out Preorder Price Guarantee works. So here it is:

  • We typically offer the PPG on major sets, but will occasionally roll it out for others where stock levels permit
  • The guarantee is onlyt valid for preordered cards
  • If a card on release date is cheaper on ttbac.com than when you bought it, you can get a credit of the difference to your TTBAC account
  • You need to message us via Facebook (facebook.com/thetradebinder) or email (thetradebinder1@gmail.com) to claim this.
  • The credit must be claimed up to 48 hours after release
  • We don't refund the difference in cash/paypal/credit card.
We worked long and hard to build a system that lets our customers get the best price, and we hope that we've given you the confidence to buy early and not miss out!