Because The Trade Binder and Collectables is not a postage/freight provider, we are not responsible under Australian Law for ensuring that items are handled correctly by our postage companies.
In the event that your parcel is lost or damaged, please contact us at firstname.lastname@example.org, as we will have to lodge a claim with the postage company.
Keep in mind that reimbursements for these items will be made at the time that TTBAC is reimbursed, and in an amount equal to the amount reimbursed by our carrier service. These numbers are as per table below. If you would like to arrange for additional insurance to apply to your parcel, please contact us at email@example.com to discuss the amount and manual payment of this.
Postage Method Max Refundable amount $AU
Registered & Express $100